For Guests Booking an Escape
How do I check-in?
Twenty-four hours before check-in, you will receive an email with check-in instructions. Our properties are all self-check-in. By agreeing to the house rules, you certify that you are willing and able to follow the instructions you’re provided through either the house manual or the check-in guide. You can find your check-in guide or house manual under “Traveling or MyTrips” in your Airbnb app. Be sure to read the house manual and house rules before contacting Shanti.
What time can I check-in?
You can check in any time after 4pm.
Where can I find the rental address and access code?
Look in your Airbnb app under “trips” and “start check-in.”To unlock, enter the code given at the time of booking. To lock, press the lock icon. This code is changed very often.
Are pets allowed?
We have some pet-friendly properties. So, check with us if you need a place that welcomes a furry family member.
Are there any noise restrictions?
Sit back. Relax, and enjoy the beautiful mountains. Quiet time begins at 10 pm.
Any tips for using the fireplace?
Please do not use lighter fluid or fuel on the fire other than a Dura-flame fire starter. Only place wood and food in the fire. So, go ahead and break out the s’mores! Roasted marshmallows over an open flame make a mountain trip complete. For your safety, do not leave the fire unattended and carefully watch any children under the age of 12.
Can I smoke inside the house?
No. You can smoke outside the home; this includes cigarettes, cigars, vaping, etc. If we must bring in specialized equipment to rid the house of smoke, there will be an additional cleaning fee of $250. Disabling the smoke alarm is also prohibited. If you smoke outside, please put butts in the trash. Don’t throw them on the ground, into the fire, or the woods.
How can I attract bears?
Just like people, bears love snacks! They may visit your vacation home rental if trash or food is left outside the house or inside your car. But most people don’t want to encourage bear visits. So, to keep bears away, leave food and garbage inside your vacation home. We are not responsible or liable for any damage or theft due to bears.
What if I break or damage something?
Accidents happen! Please let us know so we can replace or repair the damage before the next guest arrives.
How can I contact Shanti Mt. Properties during my stay?
Reach out to us through the Airbnb app first. We have a great response time, usually within 5 minutes, and it documents our conversation. It helps you as well as us! If no response in 30 minutes, please call:
- Becky – 828-275-5226
- Jaclynn – 828-335-5332
What time can I check out of my vacation home rental?
Check out is any time before 10am.
What should I do to check out?
Put things back where you found them. Wash any dishes you use and start the dishwasher. Adjust the heat or air conditioner up or down to conserve energy. Close and lock any door. Then, plan a visit with us again soon!
Ready to Book?
Check out our available listings.
Get in Touch
Vacation Home Rental & Corporate Housing Agency in Asheville, NC
(262) 922-8806
Monday – Friday: 8am – 5pm
